Frequently Asked Questions

Host Wise is a leading property management company in Portugal, dedicated to providing exceptional short-term and middle-term rental management services. We currently manage over 300 properties across 15 cities, ensuring that property owners and guests have a seamless and enjoyable experience.

1. Daily Pricing Management
2. Maintenance & Decoration
3. Check-In & Cleaning
4. Professional Photography & Video
5. Invoicing & Receivables Management
6. Property Valuation & Investment Support

To list your property with Host Wise, simply contact us through our website, providing details about your property and your contact information. Our team will then reach out to you to discuss your requirements and guide you through the onboarding process.

Invest Wise and Work Wise are two spin-off brands under the Host Wise umbrella.

Invest Wise is a real estate investment advisory service that guides clients through the process of acquiring, renovating, and managing properties for short-term and middle-term rental purposes in Portugal.

Work Wise is a coworking space in downtown Porto which currently offers hot and dedicated desks, private offices, meeting rooms, virtual offices, and events tailored to the needs of professionals, freelancers, and businesses.

Host Wise offers 24/7 guest communication and support. Our dedicated team is committed to addressing all inquiries, providing timely assistance, and ensuring a hassle-free stay for guests. From pre-booking questions to post-stay follow-ups, we ensure that all communication is prompt and professional.

Host Wise uses a dynamic pricing strategy that takes into account factors such as property location, size, amenities, local events, and market demand. Our pricing algorithms are regularly updated to ensure your property is competitively priced, maximizing your rental income.

Host Wise employs a team of professional cleaners who follow strict protocols to ensure each property is thoroughly cleaned and sanitized before each guest's arrival. We provide fresh linens, towels, and essential amenities to ensure a comfortable stay for all guests. Our cleaning standards comply with local regulations and industry best practices.

Host Wise conducts regular inspections and routine maintenance to keep properties in optimal condition. In the event of any issues or repairs needed, we coordinate with reliable local contractors to address them promptly and efficiently. We keep property owners informed about maintenance updates and any necessary expenses.

Host Wise coordinates check-in and check-out processes to ensure a smooth and hassle-free experience for guests. We provide detailed instructions, including property access information, prior to arrival. Our team is also available for support during the check-in and check-out process, addressing any concerns or questions guests may have.

Host Wise stays up-to-date with local regulations, including licensing, safety, and taxation requirements. We work closely with property owners to ensure their properties meet all necessary requirements and assist with any paperwork or legal procedures.

Host Wise consolidates all rental income and transfers payments to property owners on a monthly basis. We provide detailed financial reports, including a breakdown of income, expenses, and fees, for complete transparency.

Yes, property owners can reserve their properties for personal use, provided they notify Host Wise in advance. We will block the dates on the booking calendar to ensure no reservations are made during the owner's stay.